Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: April 7, 2025

Company Name: Go Pilates Studio

Location: Aspire Park, Doha, Qatar

Contact Email: [email protected]

Website: https://gopilatesqa.com

1. Introduction

Go Pilates ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("Go Pilates App").

By using our app, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a) Personal Information

  • Full name
  • Email address
  • Phone number
  • Profile photo (optional)
  • Gender and age (optional)

b) Booking & Payment Information

  • Class bookings and history
  • Payment method (securely processed via third-party services)
  • Purchased class packs or credits

c) Device & Usage Information

  • Device ID and type
  • Operating system version
  • App usage data (e.g., screens visited, interactions)

d) Location Data

Location is only accessed when necessary for specific features and with your permission.

3. How We Use Your Information

  • Register and manage your user account
  • Enable class booking and scheduling
  • Process payments securely
  • Communicate about bookings, credits, or offers
  • Improve app performance and user experience
  • Comply with legal obligations

4. Sharing Your Information

We do not sell, rent, or trade your personal data. Your data may be shared with:

  • Service providers (e.g., payment processors, hosting, analytics)
  • Legal authorities if required by law or to protect rights and safety

5. Data Retention

We retain your data as long as necessary to provide our services. You may request deletion of your account at any time.

6. Data Security

We use industry-standard encryption and secure servers to protect your information. Payment data is processed via secure third parties.

7. Your Rights

You may request to:

  • Access your data
  • Correct inaccurate data
  • Delete your data
  • Withdraw consent

Contact us at [email protected] for assistance.

8. Children's Privacy

The app is not intended for children under 13. We do not knowingly collect data from children without parental consent.

9. Third-Party Links

Our app may contain links to external sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this policy. The latest version will be posted here with the updated effective date.

11. Contact Us

For any questions or concerns regarding this policy:

Go Pilates Studio
Aspire Park, Doha, Qatar
Email: [email protected]
Website: https://gopilatesqa.com